Domestic Shipping Rules
Standard Shipping is free on domestic US orders of $25+ and with a total shipping weight below 1kg (2.2lb), which includes the majority of orders. Orders that meet the criteria for free shipping are typically between 2 and 12 pairs of socks. Shipping on domestic orders weighing 1kg or more starts at $8.
International Shipping Rules
International shipping is charged on a tiered scale. For international orders under $150, a flat rate of $15 is charged. Orders over $150 are typically charged a flat rate of $20. Larger orders may have additional shipping fees. Extra large orders may require additional shipping charges. Please let us know if you require rush shipping, as additional fees may apply.
Wholesale Shipping Rules
Wholesale shipping is charged based on weight. Typically, a standard order costs around $18 to ship in the continental US.
Returns and Warranty
If you aren't happy with your purchase we are happy to exchange or return the product for a full refund of the price of the product, but we do ask that you pay return shipping. Returns must be received back to our facility within 14 days and must be unworn, unwashed and in original packaging.
If a product is defective, we will issue a replacement at no additional cost to you. We will ask for a photo of the defective product documenting the issue, so that we can address any potential production issues. Defect claims must be made within 10 days of receiving the product. Our socks are made with the best materials and using the best construction. We stand behind their quality. If for any reason you are unhappy, please let us know so we can work to make it right.
Lost, Stolen or Damaged Shipments
If a shipment is lost or damaged by the carrier or due to circumstances outside of our control, we will provide a replacement on orders purchased at full price. On discounted orders, we ask that you pay for shipping on the replacement item(s). You may be required to provide an alternate address for shipping.